Support
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coffeebb71@gmail.comFrequently asked questions
How does joining a trip by link work — do I need an account?
No account, ever. When the organizer shares a trip, rezip creates a link (or QR code) that carries a short share code. Opening it in the app adds the shared trip to your device and starts syncing changes with the group. There is no sign-up, email, or password — for the organizer or for anyone joining. Only the organizer needs rezip Pro; everyone they invite joins free.
完全毋須帳戶。搞手分享行程時，rezip 會產生一條連結（或 QR code），入面帶住一個短分享碼。喺應用程式打開就會將該行程加入你部機並開始同步。冇註冊、 冇電郵、冇密碼。只有搞手需要 rezip Pro，被邀請嘅人全部免費加入。
How does receipt scanning work, and what's free vs Pro?
When you tap to scan, rezip sends that one receipt photo to a receipt-reading (OCR) service, which returns the store name and line items so you don't have to type them. The free tier includes a few managed scans so you can try it; rezip Pro unlocks unlimited smart scanning. Scanning is always something you choose — if you skip it, you enter items manually and no image leaves your device. See the Privacy Policy for exactly what is sent (image and currency only; no name, email, or device ID).
當你㩒掃描，rezip 會將嗰一張單據相送去 OCR 服務，讀返店名 同拆項，唔使你自己打。免費版有幾次託管掃描俾你試；rezip Pro 解鎖無限智能掃描。掃描永遠 由你主動選擇，唔掃就手動輸入，冇圖像離開部機。詳情見私隱政策。
How does settle-up (the math) work?
rezip keeps a running tally of who paid and who owes across every currency you spent in, converted to your home currency. When the trip ends, it computes the minimum set of transfers that zeroes everyone out — so instead of everyone paying everyone, you get the shortest list of "A pays B" instructions that settles the whole group. Verify the figures before moving real money.
rezip 會即時記住邊個俾咗、邊個爭幾多，換算返做你嘅主要貨幣。 行程完，佢會計出最少嘅轉數令大家歸零 —— 唔使人人俾人人，只俾你一張最短嘅 「A 俾 B」清單就搞掂成組。轉賬前請自行核對金額。
How do I restore my purchase / manage my subscription?
If you reinstall or switch devices, open the paywall in the app and tap Restore Purchases; your rezip Pro entitlement is restored from your Apple ID or Google account. To change or cancel the subscription, use your store settings: on iOS, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions. Billing and refunds are handled by Apple / Google.
如果你重新安裝或者換機，喺應用程式打開付費頁㩒還原購買 （Restore Purchases），你嘅 rezip Pro 權益會由 Apple ID 或 Google 帳戶還原。要 更改或取消訂閱，用商店設定：iOS 喺「設定 → 你嘅名 → 訂閱項目」；Android 喺 Google Play → 「付款和訂閱 → 訂閱」。收費同退款由 Apple／Google 處理。